ElectraDrive Sync Engine Help - Customer Service - Punch Networks
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ElectraDrive Sync Engine Help
Common Help Requests
  1. What do I do if I lost my password or cannot log in?
  2. How do I install the Sync Engine?
  3. How do I Synchronize my computer?
  4. What Operating Systems does the Sync Engine Support?
  5. How much does an annual subscription cost, and what do I get with it?
  6. What happened to your "Punch WebDrive" Sync Engine?
    Fast Answer: Our Punch WebDrive service has been permanently renamed to ElectraDrive, consequently what used to be called the Punch WebDrive Sync Engine is now called the ElectraDrive Sync Engine.

Using the Sync Engine
  1. How do I use the Sync Engine's Windows "System Tray" icon?
  2. How do I tell the Sync Engine to Synchronize with the server?
  3. How do I change my Sync Engine's settings?
  4. Turn on/off automatic Synchronization and Change your automatic Sync Interval
  5. Change your "Home" Synchronization directory
  6. Turn on/off automatic version retention

General Questions
  1. What is the ElectraDrive Sync Engine?
  2. How do I get started?
  3. How do I install the Sync Engine?
  4. What happens at the end of my free trial?
  5. How do I purchase the ElectraDrive service or upgrate my storage capacity?
  6. Is My ElectraDrive secure?
  7. What is versioning and do I need it?
  8. What is Punch Networks Privacy Policy?
  9. Can I get an Education Discount?

If you cannot find an answer to your question, please do not hesitate to contact us.