ElectraDrive Help - Customer Service - Punch Networks
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Questions?
Questions?
 


ElectraDrive Help
Common Help Requests
  1. What do I do if I lost my password or cannot log in?
    Step by Step process describing how to request a new Password and your Login ID.

  2. Why do I keep getting "Invalid Item Error" when I login to ElectraDrive?
    Describes Invalid Item Error and FID relationship.

  3. After I Log In, whenever I click anywhere, the ElectraDrive server "bounces me out" and I have to log in again.
    This is likely an issue with a bad "bookmark" or "favorite"

  4. What happened to your "Punch WebDrive" service?
    Fast Answer: Our Punch WebDrive service has been permanently renamed to ElectraDrive - your account should be completely unaffected by this change.
General Questions
  1. What is ElectraDrive?
  2. How do I get started?
  3. What happens at the end of my free trial?
  4. How much does an annual subscription cost, and what do I get with it?
  5. Can I upgrade or purchase a subscription at any time?
  6. Is My ElectraDrive secure?
  7. What is versioning and do I need it?
  8. What is Punch Networks Privacy Policy?
  9. Can I get an Education Discount?

If you cannot find an answer to your question, please do not hesitate to contact us.