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Punch Networks Home : Customer Service : Punch WebGroups Help : Support Document 520005 20,865,539 Files Under Management Wednesday, September 8th, 2010

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Fixing my Punch WebGroups Favorite
You may experience problems with Punch WebGroups if you opened WebGroups via an old or out of date Internet Explorer "Favorite"

To fix your favorite, please follow the following steps:

  1. Open your browser
  2. Click on the Favorites Menu and Right click on the WebGroups favorite
  3. Select Properties
  4. In the URL field, if there is a link like this:
    https://www.punchwebgroups.com/servlet/XmlThingie;jsessionid=a9GqP-Ww7JU_?pnc=/stylesheets/html/html.xsl&fid=380786
  5. delete everything after https://www.punchwebgroups.com
  6. The link should then only have https://www.punchwebgroups.com
  7. Click OK
Affected Browsers or Operating Systems:
Internet Explorer
Questions? Did this answer your question, or help you fix the problem you were experiencing?
If not, please email customer service
It may be helpful to also send Punch Networks Customer Service your web browser details.
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